It started as a plan to help her customers, but soon stationery shop owner Rebecca McMillan, 34, from Cheltenham, realised she’d hit on something far bigger than she could ever have realised…

If you’re spending time away from your partner, what’s the best way to communicate? Email, phone, postcard? Our columnist tries them all – not always with success

These readers are looking for like-minded penpals, companions or someone special

Our pick of your best letters and some wise words from our favourite stars…

Chloe checked her phone yet again. Nothing. But he was bound to text her soon to tell her how sorry he was. Surely he must have realised by now that he’d made the biggest mistake of his life. Breaking

Do you remember that park you used to take me to as a kid, the one with the red, boat-shaped climbing frame? It wasn’t too far from our home in Hull where we lived. You’d often sit on a bench chatting