Does whatsapp’s popularity threaten access to 999?

This year our home phones start being switched over to digital networks. Yours investigates how the biggest technological change this decade could impact vulnerable people across the UK

‘Guest chats’ incoming. JON MUNDY reports

■As a licence-fee payer who often takes our ...

When the bin lorry comes trundling down the road, few people would expect it to be doing anything more than collecting the rubbish. However, it might well be helping to identify one of the many holes

Pick of the week’s correspondence

Being prepared for the unexpected