Tell us what’s on your mind
Will providers be sued over mis-selling ‘fibre’?
Ofcom’s decision to make companies use the word ‘fibre’ more precisely could lead to lawsuits (Issue 674, page 10, pictured). When I signed up to my provider five years ago, the assistant on the phone described my broadband as ‘fibre’. I took that to mean ‘full fibre’ – ie, fibre-to-the-premises (FTTP). I realised too late that it was only part-fibre - or FTTC.
I can’t prove this of course, but I wonder whether all those lawyers launching group claims against tech companies would consider this a case of mis-selling. If so, surely millions of people have been affected? It could turn out to be very expensive for all those companies who turned a blind eye to their sales assistants misusing the term ‘fibre’.
Donald Fletcher
Passkeys mean you’ll have no control over your life
The letters in recent issues highlight some of the problems with passkeys, but by no means all of them. It may seem like a brilliant idea to the originators but it has not been thought through and shouldn’t be adopted at this time, and preferably not in future. It’ll mean you’ll have no control over your life.
The technology is not always reliable, as my wife found when she tried to sign in using fingerprints on her phone and iPad. Also, how reliable will facial recognition be, especially in the dark? My face changes regularly, so will passkeys always recognise me? Imagine what will happen if your car breaks down at night and you cannot access your phone in an emergency.
Fingerprints don’t work if you injure your hand, or even just a finger. And what if your computer is being used by multiple people in your family? Passkeys don’t allow for this. This is undoubtedly the most compelling reason why this technology shouldn’t be adopted.
E Nott
Is now the safest time to use LastPass?
It sounds like Daniel Booth really has it in for LastPass. In Issue 673’s Ed’s Letter he said that many people wouldn’t trust the program to “protect their figgy pudding, let alone their passwords”. Aside from suggesting that Daniel was traumatised many years ago by an incident with a figgy pudding, I’m beginning to wonder if perspective has been hurled out with the bathwater.
For example, a friend of mine who once worked for food standards said that the safest place to eat at a restaurant is arguably when it reopens after being closed due to hygiene problems. Maybe LastPass could be the same
