Problems solved

Can I create a keyboard shortcut to paste my email address? Q Can I create a keyboard shortcut that inserts my email address? Ideally, it would involve pressing no more than two keys. Robert Garbolins

I used to save everything to my Windows desktop – files, documents, software, the lot. I thought it was the only way to know where they were, but it made my desktop a complete mess. What I do now Now

It’s always exciting to discover a free PC program that offers advanced features you usually have to pay for. It’s also interesting to try new open-source tools from independent developers on GitHub (

NirSoft, one of our favourite independent developers, has launched two tools measuring how long it takes your computer to boot and shut down. BootPerformanceView (www.snipca. com/55145) shows the boot

Q After reading a recommendation in your Cover Feature back in Issue 700, I downloaded and installed system-analysis tool Glow (www. snipca.com/52372) and was fascinated by all the information it gave

Choose different star colours for important emails Over the years, I’ve got into the habit of ‘starring’ important emails in Gmail, so they stand out when I have more time to deal with them. I was fru