Consumeractive we stand up for your legal rights

Lost luggage, a dodgy hotel or delayed flights? Know your rights if things go wrong during a trip away

On average, seven regular payments leave our bank accounts every month* for bills, subscriptions and more. Could you list them all? According to Martin Lewis, founder of MoneySavingExpert, millions of

If banks or building societies go bust, your savings are protected up to £85,000, under the Financial Services Compensation Scheme. And this limit could go higher, up to £110,000 from December, subjec

Great road test report on the new Toyota Land Cruiser (21 May), but while acknowledging the renowned reliability, you failed to mention that it’s backed up by a 10-year/100,000-mile warranty that need

MODERN CARS SUFFER far fewer breakdowns than those of a generation ago. However, they’re certainly not infallible, so it’s best to know who to turn to if you do find yourself with a misbehaving vehicl

New proposals from energy regulator Ofgem means households could soon get £40 compensation if suppliers are slow to fix faulty smart meters. Currently suppliers pay £40 for missed appointments or dela