Problems solved

Can I create a keyboard shortcut to paste my email address? Q Can I create a keyboard shortcut that inserts my email address? Ideally, it would involve pressing no more than two keys. Robert Garbolins

I used to save everything to my Windows desktop – files, documents, software, the lot. I thought it was the only way to know where they were, but it made my desktop a complete mess. What I do now Now

We’re here to help solve your hardware issues

It’s always exciting to discover a free PC program that offers advanced features you usually have to pay for. It’s also interesting to try new open-source tools from independent developers on GitHub (

TECH SUPPORT & TECHSPLANATIONS

NirSoft, one of our favourite independent developers, has launched two tools measuring how long it takes your computer to boot and shut down. BootPerformanceView (www.snipca. com/55145) shows the boot