Problems solved

I used to save everything to my Windows desktop – files, documents, software, the lot. I thought it was the only way to know where they were, but it made my desktop a complete mess. What I do now Now

Can I create a keyboard shortcut to paste my email address? Q Can I create a keyboard shortcut that inserts my email address? Ideally, it would involve pressing no more than two keys. Robert Garbolins

It’s always exciting to discover a free PC program that offers advanced features you usually have to pay for. It’s also interesting to try new open-source tools from independent developers on GitHub (

Q After reading a recommendation in your Cover Feature back in Issue 700, I downloaded and installed system-analysis tool Glow (www. snipca.com/52372) and was fascinated by all the information it gave

Why our infrastructure still depends on Windows’ 24-year-old OS

Choose different star colours for important emails Over the years, I’ve got into the habit of ‘starring’ important emails in Gmail, so they stand out when I have more time to deal with them. I was fru