Problems solved

Can I create a keyboard shortcut to paste my email address? Q Can I create a keyboard shortcut that inserts my email address? Ideally, it would involve pressing no more than two keys. Robert Garbolins

I used to save everything to my Windows desktop – files, documents, software, the lot. I thought it was the only way to know where they were, but it made my desktop a complete mess. What I do now Now

It’s always exciting to discover a free PC program that offers advanced features you usually have to pay for. It’s also interesting to try new open-source tools from independent developers on GitHub (

Google’s browser dominates the web, but are you getting the most out of it? Craig Grannell digs through the menus and dishes out the best ways to make it work for you…

I am getting increasingly annoyed with companies that make it difficult to update their software. Ideally, an app should have a “Check for update” menu item. Even better if there’s a “Check every day”

The government has quietly pushed back the target to reach the whole of the UK with gigabit broadband, creating uncertainty for those not yet reached by full-fibre networks. The government’s Project G