If you’re having problems with your Apple tablet, try these tips
1 Restart your iPad
To force restart an iPad that has Face ID, or Touch ID in its top button, press the upper and lower volume button in quick succession, then press and hold the top button; release it when you see the Apple logo. If your iPad has a Home button, press and hold the Home button and top button together, releasing when the Apple logo appears.
2 Chargingproblems
If your iPad isn’t charging, or is charging extremely slowly, check the USB socket into which it’s plugged. It must deliver at least 2.1A of power. If you’ve plugged it into a lower-powered socket, perhaps because you’ve used your iPhone’s charging plug by mistake, try using a 2.1A charger instead.
3 Apple keyboard not working
If you’re using a Magic Keyboard, make sure you have iPadOS 14.5 or later. If you use a Magic Keyboard or Smart Keyboard Folio, don’t use another iPad case with it. Wipe the connectors with a microfibre cloth. Connect your keyboard, and if it doesn’t work, restart your iPad and try again.
4 FaceTime with Android or Windows
It’s possible to FaceTime with someone who uses an Android or Windows device, but you can’t call them in the same way you do with an Apple user. Instead, open the FaceTime app and tap Create Link. You can then send a link to join a chat using one of the methods offered in the pop-up window. When the Windows or Android user receives the invitation to join, they can click on it to open a FaceTime chat in a web browser.
5 AirPrint isn’t working
If you’re trying to print out from your iPad and it isn’t happening, first make sure your printer is AirPrint-compatible, and the printer and your iPad are on the same Wi-Fi network. There’s a list of compatible printers at apple.co/43rGdP1. Open the App Switcher (swipe up to the middle of the screen, or double-click the Home button). Tap Print Centre, and cancel the queued job. Turn the printer off, count to ten, turn it on and try again.
6 Stuck or dead pixels
If you have a pixel on your screen that won’t change color or remains black, try these fixes. Place a finger or thumb on the faulty pixel and gently rub it. This might bring it back to life. On YouTube, search for ‘Pixel fixer’. There are numerous videos that rapidly flash colors on your screen, which again might bring your dead pixel back to life. Failing that, visit the Apple Store.
7 iPad won’t turn on
Hold your iPad in portrait orientation, with the top button at the top. If it has a Home button, press and hold this Home button and the top button until you see the Apple logo. If it doesn’t have a Home button, quickly press and release the upper volume button, then the lower volume button, then press and hold the top button until you see the Apple logo.
