Letter of the month

2 min read

Commentary for consideration

It’s frustrating when we can’t connect to older gear, but there are usually plenty of apps that’ll try to help.

I would like to take issue with “Can’t operate your scanner” (tip 14) in your “Fast Fixes” feature (ML208). I have a CanoScan 3200F. Image Capture doesn’t recognize this scanner; it doesn’t find the scanner. It is USB–based and so should be identified according to your article, but it doesn’t… So it would appear that the fix is obviously dependent on more than just Image Capture!

One of the reasons I need to access this machine is down to Canon refusing to release compatible drivers for 64–bit systems, it worked fine on my old PowerPC. I have asked Canon to provide the source code so I could recompile for 64–bit, but unfortunately this was refused point blank.

While Image Capture should work with the overwhelming majority of scanners released in the last few years, support for older models will be limited. That appears to be the case with your CanoScan 3200F, which was originally launched some 20 years ago. To get around the lack of support in current versions of macOS, we suggest you try VueScan (from $39.95, hamrick.com). The app supports over 7,100 scanners old and new, including the CanoScan 3200F, and works brilliantly — we’ve owned a copy for decades and it’s never failed us.hamrick.com).

Oh no, Vimeo!

The TV market is booming, with ever bigger, brighter screens and sharper pictures, so why is Vimeo now ending its range of TV apps?

I complained last year when Vimeo withdrew its Samsung TV app. Vimeo said I could continue to watch my videos by getting an Apple TV, which they were still supporting. So I bought one. Now, however, I have suddenly found I can no longer access all my videos on Apple TV. A message appeared that Vimeo is pulling all support for Apple TV.

What a disgusting way to treat subscribers who have been paying for their service! With such contempt for its loyal customers, will Vimeo soon be out of business? There must be better video–hosting services out there.

Vimeo has sadly removed support for its app on Apple TV, but is doing the same on Android TV, Amazon Fire TV and Roku too. In a statement on its website, Vimeo says: “Occasionally, we