Help! i’m having file problems

2 min read

Lost a file? Opening with the wrong app? We solve all this and more

Store in iCloud

If a file is stored on your iCloud Drive, you can access it using all of your Apple gear that’s signed in to your Apple account, and from any computer or mobile device with a web browser by logging into www.icloud.com and signing in.

To access your iCloud Drive from your Mac, open a Finder window and click iCloud Drive in the sidebar. There are already folders in there, for apps such as Pages, Numbers and Keynote. You can also create new folders and drag files into and out of iCloud Drive just like any other Finder window.

HOW TO Change file associations

Ican’t access afile

If a document won’t open, it might be corrupted. If this is the case, you might have to delete it and obtain a working copy. But if it won’t let you open it, or it opens but won’t let you edit it, Ctrl–click on the file and select Get Info from the menu. The information window opens. Click the chevron next to Sharing & Permissions at the bottom, and make sure you have Read & Write privileges. Change them if necessary; for this, you will need your admin password.

1 Open the Info window

You can change which app opens a file. Ctrl–click on the file, and choose Show Info from the window that appears. This displays a range of information about the file. You can lock it, change the file name and more from here.

2 Open in another app

If it isn’t already open, click the chevron next to “Open with”, near the foot of the window. By default, this shows the default app that opens the file; simply choose the app you’d prefer to open it with.

3 Change all apps

If you want to change every file of that type to open in the other app, click the Change All button. If you only want to open the file in the other app once, Ctrl–click on it and select it from the Open With option.

HOW TO Find files faster with Spotlight

1 Open Spotlight

To open your Mac’s Spotlight window, click the magnifying glass in the menu bar or (if available)