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Serve your customers well and the profits will follow
Three accounts of modern liberalism
The Americans are even more prone than the British to the biographical doorstopper as a way in which to honour the lives, minute by minute, of their famous dead. Walter Isaacson and Jon Meacham are am
The television drama Succession ended two years ago, but the fictional squabbling of the Roy family reflects how many family firms – where a family or the founder retains a major stake – are still vie
Pick of the week’s correspondence
Companies in the news and how they were assessed
Can a new book from the world of economics fix your relationship, ease your domestic workload and help make you happy? Lucy Mangan spent six weeks testing it out…