Hyperpersonalisation: the perfect service for every customer

When you think of customer relationship management (CRM) systems, you probably picture big businesses with tens of thousands of customers to look after. But the usefulness of CRM is by no means limite

AI can be brilliant when put to proper use but it also has some major downsides

With the rise of generative AI, human-machine relationships are no longer merely a trope in sci-fi films and novels. From virtual friendships to confiding in chatbot therapists, why are so many people turning to AI for connection and companionship?

PHYSICAL STORAGE Store small USB sticks in craft boxes I’ve just started transferring MP3 files to small USB sticks to use in the appropriate socket in my Bluetooth speaker. But storage as usual with

It has been a busy year for large companies’ IT departments. Firms ranging from Marks & Spencer to Jaguar Land Rover (JLR) have seen their operations disrupted by cyberattacks. The incident at Jaguar

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