From phone calls to roll calls: 3cx has the answer

The days of pressing 1 for sales, 2 for support and 3 if you know the extension number of the person you are calling are finally over. Instead, your AI-powered receptionist – available to all 3CX cust

When you think of customer relationship management (CRM) systems, you probably picture big businesses with tens of thousands of customers to look after. But the usefulness of CRM is by no means limite

PHYSICAL STORAGE Store small USB sticks in craft boxes I’ve just started transferring MP3 files to small USB sticks to use in the appropriate socket in my Bluetooth speaker. But storage as usual with

Remote and flexible working has been such a driving force for videoconferencing (VC) that it’s now become an integral part of most modern working environments. The benefits are undeniable: VC can deli

My grandfather Brian has been an avid reader of PC Pro ever since I can remember. Reading through your magazines and chatting about the latest and greatest tech used to be a staple of my visits to him

The world’s best-known spreadsheet application turned 40 while we were writing this feature, having been first released in September 1985. Back then, however, it was a Mac-only product, competing agai