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While most railway customer service staff are visible on stations and trains, ANDY COMFORT goes behind the scenes at one train operator to meet those working in social media - on the invisible front line
Transport writer & broadcaster
When Joanne Ormesher set off on her regular commute to her finance job in Preston back in September 2011, she came across something unexpected on the platform at Leyland Railway Station. “There was a
PHILIP HAIGH considers who might have control of what under nationalisation and Great British Railways
CHRISTIAN WOLMAR chronicles the dire safety conditions that led to the birth of the unions, and examines their continued presence on today’s railway
After months of meticulous technical upgrades, Govia Thameslink Railway has reintroduced Class 379 Electrostars into passenger service. RICHARD WILCOCK pays a visit to Hornsey Depot to find out more