Passenger support at stations- and making them safe for all

Something to say? T his is your platform...

Something to say? This is your platform...

Getting to the heart of the matter

PHILIP HAIGH considers who might have control of what under nationalisation and Great British Railways

While most railway customer service staff are visible on stations and trains, ANDY COMFORT goes behind the scenes at one train operator to meet those working in social media - on the invisible front line

Transport writer & broadcaster