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Mystery Shopper
RAIL’s Mystery Shopper examines
In light of the raft of recently cancellations by virtually all promoters, it begs the question, ‘how do we entice more people on charter trains?’ The obvious answer is a combination of price, destina
Something to say? This is your platform...
Some final thoughts from the team at RAIL ...
Getting to the heart of the matter
Arguably, the British Railways of 1965 was not the same as that created in 1948, and yet in some ways it was, as there were some traditional operating methods and a staff mindset that had failed to ev
Our Mystery Shopper has a day out on some cheap advance purchase tickets, to sample both the benefits and drawbacks of using them, with a few ‘real life hacks’