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Can I avoid going through multiple ‘press 1’ options every time I call customer service? There’s no guarantee that you can bypass this frustrating process but some automated phone menus allow you to g

Q Do retailers charge the same price for items sold in-store as they do on their websites? A Not necessarily. Some retailers may charge a different amount for certain items in-store – in the cases I’v

Could you be a Premium Bond winner and just not know it? National Savings and Investments (NS&I) say there are over £100 million in unclaimed prizes. A free and easy way to check is using the prize ch

But it’s worth checking that you’re not paying too much for it, says Paul Lewis

Our pick of your best letters and some wise words from our favourite stars…