How to complain

Q Do retailers charge the same price for items sold in-store as they do on their websites? A Not necessarily. Some retailers may charge a different amount for certain items in-store – in the cases I’v

…and get results! From bad meals to shoddy building work, it pays to know your rights

Helping you spend wisely and save more, with money expert Faith Archer

DIY disasters, no more! Here’s Prima ’s guide to hiring an expert…

Could you be a Premium Bond winner and just not know it? National Savings and Investments (NS&I) say there are over £100 million in unclaimed prizes. A free and easy way to check is using the prize ch

Expert advice from money-saving champion Mel Hunter on consumer rights and how to squeeze the most out of life for less