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Certainly not... manners cost nothing, says leading e
Times have changed, and so has our etiquette…
I t happened again today. There I was, ...
Would you be happy to receive an apology card? Apparently, everyone’s sending them nowadays! Sorry really is one of the hardest words – even though the average Brit says it an astonishing nine times a
LETTERS
Our columnist is worried that the British custom of elevenses is in danger of going out of fashion
From supermarket tills to fast-food restaurants, having to do it for yourself is turning customers into unpaid employees, says Terry Tavner