Are phone calls dead?

A shocking 71% of Brits check their phones during meals with others. So we askÉ

If you’re spending time away from your partner, what’s the best way to communicate? Email, phone, postcard? Our columnist tries them all – not always with success

For more than a decade, social media ruled my life, says Sathnam Sanghera: it helped with my work, gave me an instant group of witty friends, and made me feel at the centre of things. But its attractions are wearing thin – and I’m not the only one feeling this

It started as a plan to help her customers, but soon stationery shop owner Rebecca McMillan, 34, from Cheltenham, realised she’d hit on something far bigger than she could ever have realised…

S ix months ago, when the doors swung ...

From supermarket tills to fast-food restaurants, having to do it for yourself is turning customers into unpaid employees, says Terry Tavner