Should customers be charged for returns?

Q Do retailers charge the same price for items sold in-store as they do on their websites? A Not necessarily. Some retailers may charge a different amount for certain items in-store – in the cases I’v

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Supermodels, stellar designers, all-night parties and endless Champagne – the 90s was a decade like no other, and Mary Portas saw it all. Here, she charts her fashion journey from window dresser to legendary creative director at Harvey Nichols

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