Focus on shopping rights and returns

…and get results! From bad meals to shoddy building work, it pays to know your rights

We’re on your side

An extended warranty is an insurance policy on your appliance or device that you pay extra for, to cover the cost of any repairs or replacement once the manufacturer’s guarantee has run out. But is it

If you bank with TSB, you could be moved to Santander, after both banks agreed a takeover deal. Right now it’s business as usual for TSB customers, but if this goes ahead, changes could come in early

In Oxfam’s Second Hand September, we explore why pre-loved is the height of fashion

The most common questions, asked and answered