Customer service excellence

In light of the raft of recently cancellations by virtually all promoters, it begs the question, ‘how do we entice more people on charter trains?’ The obvious answer is a combination of price, destina

OPEN ACCESS operator Lumo has agreed to take on five Class 222s, 222001-005, for use on a new Stirling to London service to start the new route until its new Hitachi AT300 bi-mode units are delivered.

Following the introduction of the summer timetable, further Class 701 Arterio EMUs have been brought into service by South Western Railway so, that by the second week of June, up to nine sets were bei

LOCOMOTIVE SERVICES’ Peak 45118 The Royal Artilleryman had a busy last week of May, which started on May 26 when it became the first Class 45 to visit St Pancras since 2004, followed by a rededication

THERE HAS been a change of plan regarding wrapping Class 66s in a new livery for the new Belmond Britannic Explorer train as GB Railfreight ramps up the training for the introduction of the train, pla

JUNE SAW a number of diesel galas staged at some of the established heritage lines, with a number of visiting locomotives providing enticing line-ups for modern traction followers. The West Somerset R