CHRIS JACKSON, who was brought in from Northern to act as interim managing director of TransPennine Express following the train operator’s transfer to the Government’s operator of last resort-owning group, DfT OLR Holdings Ltd (DOHL), in May this year, has been made the permanent managing director of the business.
Announcing his appointment, TPE said that during the first 100 days of DfT ownership under the DOHL of the franchise, Mr Jackson has led discussions to reset union relationships with a return of rest day working, reduced levels of cancellations, and the full reintroduction of the Sunday timetable. He has also led an ‘operational deep dive’ into the issues impacting on TPE’s performance to deliver a plan to address these challenges, which, it is expected, will lead to improved reliability and punctuality.
Mr Jackson said: “I am absolutely delighted and deeply honoured to be appointed permanent managing director at TransPennine Express.
“From day one, I have felt very welcomed by all. There are undoubtedly big challenges